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How long does it take to ship out my order ?
Please allow us 3-4 business days to ship out your order. Any delay will be communicated by email.
DO YOU OFFER FREE SHIPPING?
Yes, we offer free shipping all domestic orders over $150 and international orders over $350.
WHAT ABOUT INTERNATIONAL SHIPPING?
Free shipping for orders over $350 (USD).
International rates are calculated at checkout based on your zip code. International orders may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered, we are not able to supply the cost.
For Japanes Customers
《関税について》
海外発送の商品については、関税のお支払いは原則としてお客様負担となります。関税については、日本では「関税定率法」という法律により規定されており、実際の輸入時には、商品の素材、価格、数量等により税率や税額が細かく異なります。PICK HAPPYより、事前に正確なご案内をする事は出来かねますが、コットンドレスは、8%~11%を目安にご換算ください。
詳しくは税関ホームページをご覧ください。
なお、海外からの輸入に対しては、原則として関税とともに「輸入消費税」が課税されます。
そのため、関税額が0円の場合でも輸入消費税のみが請求されることがあります。あらかじめご了承くださいませ。
DO YOU SHIP TO P.O. BOXES?
We are unable to ship to PO BOXES.
DO YOU OFFER EXPRESS SHIPPING?
Yes, there are options of shipping methods at the checkout. Please select what you would desire. Shipping costs are calculated based on your zip code.
DO I GET THE TRACKING NUMBER ?
Yes, you will receive an email with shipping information that includes tracking information when the package is shipped out which is normally within 7 business days after you place the order.
My order is a gift. Will it include prices?
If your item is a gift and you would like us to exclude the packing slip from the package, please contact info@pickhappy.Shop immediately after placing your order.
How should I care for my purchase?
All Pick Happy products include specific care instructions sewn into the garment on the care label.
Who do I contact about press inquiries?
For all press inquiries, please reach out to info@pickhappy.Shop for assistance.
Who can I contact about wholesale opportunities?
For all wholesale inquiries, please reach out to info@pickhappy.Shop for assistance.
All other general questions
We would love to hear from you. Please allow us to reply in 48 business hours.
info@pickhappy.shop