If you are not completely satisfied with your purchase, please return it to us by following link below:
Please note, merchandise purchased as final sale cannot not be returned. Merchandise cannot be returned after 30 days from the date of delivery. All merchandise must be unworn, with all original tags attached and in its original packaging. All returns will be inspected before a refund is issued. Once your return is approved, your refund will be processed and you will receive an email confirmation. If the merchandise does not pass inspection, it will be returned to the sender and a refund will not be issued. Items returned after the 30-day period may be eligible for an online store credit, subject to approval.
Please be sure to attach the return label to the outside of the box and drop off at any ups location. Please allow up to 10 business days for returns to be processed.
Please allow 7-10 business days for the processing of your return. Once the return is received at our warehouse, all items will be inspected within 3 business days. If the items are returned as instructed, your refund will be processed either to your original payment method or in the form of an e-gift card.
Depending on your credit card company, this may take up to 1 billing statement for the refund to post to your account. If this timeframe has passed and you have not seen your refund, please contact info@pickhappy.shop for assistance.
Exchanges
Currently, we do not accept exchanges. If you need a different color, item or size, please place a new order for the desired size while it is still in stock and return the original order.
Final sale
Any items marked 'final sale' at the time of purchase are not eligible for return, exchange or store credit. We, unfortunately, cannot make price adjustments on final sale items.
Custom order items
Any custom order items are not eligible for return, exchange or store credit. Please contact info@pickhappy.shop for any concerns.
International returns
While we welcome your return, we unfortunately do not cover the cost for international return shipping. All orders must be returned within 30 days of delivery for a full refund. Please note that a refund is not guaranteed if the merchandise is found to be damaged, shows signs of wear, or is without original tags and packaging. You will not be refunded for importation fees. Returns that do not meet these requirements are accepted at the discretion of pick happy and subject to a $20 return fee. Upon receipt, returns are processed and refunded within 7-10 business days and confirmation will be communicated via email. Your financial institutions may take up to 10 business days to post the refund to your account.
